Describe a time when you had to adjust your communication style to better suit the needs of the person you were talking to.

How to answer this question

Example of a good response to this question: I recall a situation in my previous job when I had to adjust my communication style to better suit the needs of the person I was talking to. I was working on a project with a customer who had a very different communication style than my own. He was a very logical thinker and direct in his language, whereas I am more of an intuitive thinker and like to use more nuanced phrasing. To ensure that I was conveying my message clearly and accurately, I adjusted my communication style to better match the customer's way of speaking. I made sure to be precise and direct in my explanations, and avoided any flowery language. We were able to communicate effectively, and the project was completed successfully.
Question category
Emotional intelligence
Ideal response duration
30 seconds
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