Have you ever been a customer of our company? If so, how was your customer experience?
IcebreakerAnswer in about 90 secondsCoach answer below
How to answer
How to answer this question.
The best way to answer this question is to provide a detailed account of the customer experience.
This could include the type of product or service purchased, how the customer service was handled, any positive or negative experiences, and any suggestions for improvement.
Providing specifics about the customer experience will give the company a better idea of what it is doing well and what it can do to improve its services.
Practise it
Reading it is not saying it.
Run this question with the coach out loud. You get a score on structure, evidence and delivery, and the one habit to change before the next rep.
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- Icebreaker
- Ideal answer length
- 90seconds
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Ten minutes, no card, one honest score, on this question and the rest of your set.
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