How would you resolve a dispute between two colleagues?

How to answer this question

The best way to answer this question is to explain how you would use an objective and diplomatic approach to resolve a dispute between two colleagues. You could explain that you would listen to each side of the dispute and gather all relevant information to ensure an understanding of the situation. Additionally, you could explain that you would then work to find a solution that is mutually beneficial for both colleagues and meets the needs of the organization. Lastly, you could explain that you would follow up with both parties to ensure that the situation is resolved and that the dispute is not repeated.
Question category
Emotional intelligence
Ideal response duration
30 seconds
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